All Systems Operational
Exposed Services Operational
90 days ago
99.95 % uptime
Today
US - Web Application ? Operational
90 days ago
99.93 % uptime
Today
US - GraphQL API ? Operational
90 days ago
99.92 % uptime
Today
US - Netflow Processors ? Operational
90 days ago
99.94 % uptime
Today
CA - Web Application ? Operational
90 days ago
99.96 % uptime
Today
CA - GraphQL API ? Operational
90 days ago
99.97 % uptime
Today
CA - Netflow Processors ? Operational
90 days ago
99.97 % uptime
Today
Backend Services Operational
90 days ago
99.95 % uptime
Today
US - Job Processing ? Operational
90 days ago
99.94 % uptime
Today
US - Scheduled Events ? Operational
90 days ago
99.94 % uptime
Today
US - sonarPay Operational
90 days ago
99.94 % uptime
Today
CA - Job Processing ? Operational
90 days ago
99.97 % uptime
Today
CA - Scheduled Events ? Operational
90 days ago
99.97 % uptime
Today
Third Party Operational
90 days ago
99.99 % uptime
Today
US - Looker ? Operational
90 days ago
99.99 % uptime
Today
CA - Looker ? Operational
90 days ago
100.0 % uptime
Today
ippay Operational
DigitalOcean Global Operational
DigitalOcean Droplets Operational
Auth0 User Authentication Operational
Stripe API Operational
CardConnect Operational
Bambora Operational
Moneris Operational
PayGate Operational
ProPay Operational
Bluepay Operational
GPS Provider: Linxup Operational
GPS Provider: Track Your Truck Operational
GPS Provider: VerizonConnect Operational
GPS Provider: Zubie Operational
Mandrill Email Processing ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
US - Infrastructure Maintenance Apr 3, 2024 20:00 - Apr 4, 2024 02:00 CDT
App will be up and available. May experience some slowdown and connection disruptions.
Posted on Mar 20, 2024 - 14:18 CDT
US - HTTP Response Time ?
Fetching
US - GraphQL API Response Time ?
Fetching
CA - GraphQL API Response Time ?
Fetching
CA - HTTP Response Time
Fetching
Past Incidents
Mar 28, 2024

No incidents reported today.

Mar 27, 2024

No incidents reported.

Mar 26, 2024
Completed - The scheduled maintenance has been completed.
Mar 26, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 20:00 CDT
Scheduled - Job Processing and Scheduled Events will be unavailable during this time.
Mar 20, 14:15 CDT
Mar 25, 2024
Mar 24, 2024

No incidents reported.

Mar 23, 2024

No incidents reported.

Mar 22, 2024

No incidents reported.

Mar 21, 2024

No incidents reported.

Mar 20, 2024
Resolved - This incident is resolved. Sonar is currently beginning the cleanup process due to this incident. All ACH Bank processing are working correctly now.
Mar 20, 18:27 CDT
Identified - Auto-Pay scheduled for today through Sonar instances utilizing the following bank account processors (BMO Harris 80 byte Canadian ACH format, 1464 byte Canada ACH, Canada ACH for Central 1, NACHA ACH, Canada ACH for Royal Bank of Canada, Canada ACH FTP Upload for Royal Bank of Canada) are experiencing instances of duplicated charges in Sonar. Sonar has temporarily disabled the auto-pay function for the affected process and is actively addressing the issue. It's important to highlight that eCheck and Credit Card payments remain unaffected by this incident.
Mar 20, 14:22 CDT
Mar 19, 2024

No incidents reported.

Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.

Mar 14, 2024
Resolved - This incident has been resolved at this time.
Mar 14, 19:59 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 14, 19:16 CDT
Investigating - We are currently investigating this issue.
Mar 14, 19:06 CDT
Completed - The scheduled maintenance has been completed.
Mar 14, 11:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 11:00 CDT
Scheduled - Google and Yahoo recently announced new email-sending requirements that will soon go into effect. Our email provider, Mailchimp, will require all users to comply with those standards.

Sonar customers must update their DKIM records and enact a DMARC policy on any sending domain they use.

If you fail to update your domain's authentication, Mailchimp will use a mandrillapp.com subdomain as the sending domain for your email address, but replies from recipients will still go to your email address.

You can find the steps to do this work in the Knowledge Base article here: https://docs.sonar.expert/communication/how-to-update-and-verify-dns-records

Mar 8, 12:52 CST