sonarPay Service Disruption

Incident Report for Sonar

Resolved

This incident has been resolved.
Posted Nov 06, 2026 - 12:05 CST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 06, 2026 - 11:34 CST

Investigating

We are currently investigating this issue. We are seeing a higher than normal failure rate for payments with sonarPay processor.
Posted Nov 06, 2026 - 11:32 CST
This incident affected: Backend Services (US - sonarPay).