Monitoring - We have implemented in the bypass. We are continuing to monitor the FCC Gov Census Check API and will remove the bypass once the FCC Gov Census Check API is stable.
Nov 06, 2024 - 15:23 CST
Identified - We are currently seeing the FCC API endpoint have intermittent failures at this time. We are working on implementing in a bypass for the FCC Census. US address creations may fail intermittently until the bypass is enabled.
Nov 06, 2024 - 14:51 CST
Exposed Services Operational
90 days ago
99.99 % uptime
Today
US - Web Application ? Operational
90 days ago
99.99 % uptime
Today
US - GraphQL API ? Operational
90 days ago
99.99 % uptime
Today
US - Netflow Processors ? Operational
90 days ago
99.99 % uptime
Today
CA - Web Application ? Operational
90 days ago
100.0 % uptime
Today
CA - GraphQL API ? Operational
90 days ago
100.0 % uptime
Today
CA - Netflow Processors ? Operational
90 days ago
100.0 % uptime
Today
Android - Mobile App ? Operational
90 days ago
100.0 % uptime
Today
Apple - Mobile App ? Operational
90 days ago
100.0 % uptime
Today
Backend Services Operational
90 days ago
100.0 % uptime
Today
US - Job Processing ? Operational
90 days ago
100.0 % uptime
Today
US - Scheduled Events ? Operational
90 days ago
100.0 % uptime
Today
US - sonarPay Operational
90 days ago
100.0 % uptime
Today
CA - Job Processing ? Operational
90 days ago
100.0 % uptime
Today
CA - Scheduled Events ? Operational
90 days ago
100.0 % uptime
Today
Third Party Operational
90 days ago
100.0 % uptime
Today
US - Looker ? Operational
90 days ago
100.0 % uptime
Today
CA - Looker ? Operational
90 days ago
100.0 % uptime
Today
ippay Operational
DigitalOcean Global Operational
DigitalOcean Droplets Operational
Auth0 User Authentication Operational
Stripe API Operational
CardConnect Operational
Bambora Operational
Moneris Operational
PayGate Operational
ProPay Operational
Bluepay Operational
GPS Provider: Linxup Operational
GPS Provider: Track Your Truck Operational
GPS Provider: VerizonConnect Operational
GPS Provider: Zubie Operational
Mandrill Email Processing ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
US - HTTP Response Time ?
Fetching
US - GraphQL API Response Time ?
Fetching
CA - GraphQL API Response Time ?
Fetching
CA - HTTP Response Time
Fetching
Past Incidents
Nov 9, 2024

No incidents reported today.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

Unresolved incident: FCC Gov Census Check Intermittent Failures.

Nov 5, 2024

No incidents reported.

Nov 4, 2024
Resolved - This incident has been resolved.
Nov 4, 14:41 CST
Monitoring - V2 is currently up and stable at this time. We are monitoring and investigating root cause at this time.
Nov 4, 13:22 CST
Identified - We received multiple alerts on V2 reachability. V2 US is back up, and we are investigating the root cause at this time.
Nov 4, 13:17 CST
Nov 3, 2024

No incidents reported.

Nov 2, 2024

No incidents reported.

Nov 1, 2024

No incidents reported.

Oct 31, 2024
Resolved - This incident has been resolved.
Oct 31, 17:31 CDT
Monitoring - We've isolated the issue and the application is stable at this time.
Oct 31, 16:32 CDT
Investigating - We are currently investigating an increase in ingress errors
Oct 31, 15:42 CDT
Oct 30, 2024

No incidents reported.

Oct 29, 2024

No incidents reported.

Oct 28, 2024
Resolved - This incident has been resolved.
Oct 28, 20:33 CDT
Monitoring - We have identified the issue and currently monitoring. The application has stabilized.
Oct 28, 14:03 CDT
Update - Application is currently stabilized at this time. We are continuing to investigate the issue and monitor the application.
Oct 28, 14:00 CDT
Update - We've isolated the issue to web pods at this time. Azure maintenance has completed, and we are still seeing failures at this time.
Oct 28, 13:40 CDT
Update - Azure is performing an emergency maintenance on multiple node pools. This is causing pods to hang for a few seconds while the maintenance on the node pool is being completed.
Oct 28, 11:09 CDT
Investigating - We are currently investigating an issue with application slowness.
Oct 28, 08:30 CDT
Oct 27, 2024

No incidents reported.

Oct 26, 2024

No incidents reported.