All Systems Operational

Uptime over the past 90 days. View historical uptime.
Exposed Services Operational
90 days ago
99.97 % uptime
Today
US - Web Application ? Operational
90 days ago
99.89 % uptime
Today
US - GraphQL API ? Operational
90 days ago
99.89 % uptime
Today
US - Netflow Processors ? Operational
90 days ago
100.0 % uptime
Today
CA - Web Application ? Operational
90 days ago
100.0 % uptime
Today
CA - GraphQL API ? Operational
90 days ago
100.0 % uptime
Today
CA - Netflow Processors ? Operational
90 days ago
100.0 % uptime
Today
Android - Mobile App ? Operational
90 days ago
100.0 % uptime
Today
Apple - Mobile App ? Operational
90 days ago
100.0 % uptime
Today
Backend Services Operational
90 days ago
100.0 % uptime
Today
US - Job Processing ? Operational
90 days ago
100.0 % uptime
Today
US - Scheduled Events ? Operational
90 days ago
100.0 % uptime
Today
US - sonarPay Operational
90 days ago
100.0 % uptime
Today
CA - Job Processing ? Operational
90 days ago
100.0 % uptime
Today
CA - Scheduled Events ? Operational
90 days ago
100.0 % uptime
Today
Third Party Operational
90 days ago
100.0 % uptime
Today
US - Looker ? Operational
90 days ago
100.0 % uptime
Today
CA - Looker ? Operational
90 days ago
100.0 % uptime
Today
ippay Operational
DigitalOcean Global Operational
DigitalOcean Droplets Operational
Auth0 User Authentication Operational
Stripe API Operational
CardConnect Operational
Bambora Operational
Moneris Operational
PayGate Operational
ProPay Operational
Bluepay Operational
GPS Provider: Linxup Operational
GPS Provider: Track Your Truck Operational
GPS Provider: VerizonConnect Operational
GPS Provider: Zubie Operational
Mandrill Email Processing ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

US - Infrastructure Maintenance Apr 27, 2025 19:00-21:00 CDT

We will be performing scheduled maintenance in the US region to implement load balancer configuration changes. During this maintenance window, customers may experience service disconnects or interruptions. Additionally, asynchronous workloads such as webhooks and provisioning may experience delays.

Our team will work to minimize any impact and restore full functionality as quickly as possible.
Posted on Apr 18, 2025 - 09:29 CDT

CA - Infrastructure Maintenance Apr 27, 2025 20:00 - Apr 28, 2025 00:00 CDT

We will be conducting scheduled maintenance in the CA region to adjust Elasticsearch settings. This work requires a full application shutdown at the start of the window, resulting in a guaranteed downtime of approximately 30 minutes. Following this, the application may be intermittently unavailable as we bring services back online and complete configuration changes. These additional interruptions may last longer than 10 minutes at a time.

Our team is taking a careful, staged approach to ensure stability and restore full service as quickly as possible.
Posted on Apr 18, 2025 - 09:28 CDT
System Metrics Month Week Day
US - HTTP Response Time ?
Fetching
US - GraphQL API Response Time ?
Fetching
CA - GraphQL API Response Time ?
Fetching
CA - HTTP Response Time
Fetching
Apr 23, 2025

No incidents reported today.

Apr 22, 2025
V2 Outage Post Deploy
Resolved - This incident has been resolved and all systems should be functioning normally.
Apr 22, 20:03 CDT
Monitoring - The issue has been identified and the deployment has been reverted.
Apr 22, 19:28 CDT
Investigating - We are currently investigating this issue.
Apr 22, 19:10 CDT
Apr 21, 2025

No incidents reported.

Apr 20, 2025
sonarPay Maintenance
Completed - The scheduled maintenance has been completed.
Apr 20, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 02:00 CDT
Scheduled - sonarPay will be performing scheduled database maintenance to improve reliability and performance. During this time, transaction processing via the API and Portal may be intermittently unavailable. Read access and responses will remain available throughout the window.
Apr 18, 09:24 CDT
Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025
Webhook Queue High Load
Resolved - This incident has been resolved.
Apr 14, 17:14 CDT
Monitoring - The Webhook queue is back to normal. Currently monitoring at this time.
Apr 14, 16:30 CDT
Investigating - We are currently investigating this issue. The Webhook queue is currently under high load at this time.
Apr 14, 15:53 CDT
Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

Apr 10, 2025
US - Infrastructure Emergency Maintenance
Completed - The scheduled maintenance has been completed.
Apr 10, 21:35 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 19:00 CDT
Scheduled - We will be performing emergency maintenance on our Kubernetes cluster on Thursday, April 10th at 5PM PDT. During this time, the application will remain available, but users may experience brief service interruptions as web pod failovers occur.
Apr 9, 10:41 CDT
Apr 9, 2025

No incidents reported.

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