Users Experience Log in Issues when having Email Category Permission

Incident Report for Sonar

Resolved

Between the hours of 5:20 PM PST on September 14th and 2:10 AM PST on September 15th, users with Email Category Permissions experienced a service outage, preventing access to their instances. Our Development Team identified the issue and performed a rollback of the problematic deployment. Service was restored to all affected users as of 2:10 AM PST on September 15th.

Posted Sep 14, 2023 - 19:30 CDT